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How customers think : essential insights into the ... Read More

Zaltman, Gerald.(Author).

Available copies

  • 1 of 1 copy available at Berklee College of Music.

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0 current holds with 1 total copy.

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Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Valencia Main Library HF5415.32.Z35 2003 37684001068861 Valencia Stacks Copy hold / Volume hold Available -

Record details

  • ISBN: 1578518261 (alk. paper)
  • Physical Description: xxii, 323 p. : ill. ; 25 cm.
  • Publisher: Boston, Mass. : Harvard Business School Press, c2003.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (p. 291-310) ... Read More
Formatted Contents Note:
Part I : Preparing for an expedition -- A voyage ... Read More
Subject: Consumer behavior > Psychological aspects.
Consumers > Psychology
Marketing > Psychological aspects.
Creative thinking
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1001 . ‡aZaltman, Gerald. ‡0(berklee)303575
24510. ‡aHow customers think : ‡bessential insights into the mind of the market / ‡cGerald Zaltman.
260 . ‡aBoston, Mass. : ‡bHarvard Business School Press, ‡cc2003.
300 . ‡axxii, 323 p. : ‡bill. ; ‡c25 cm.
504 . ‡aIncludes bibliographical references (p. 291-310) and index.
5050 . ‡aPart I : Preparing for an expedition -- A voyage from the familiar -- A voyage to new frontiers -- Part II : Understanding the mind of the market -- Illuminating the mind : consumers' cognitive unconscious -- Interviewing the mind/brain : Metaphor elicitation : appendix -- Interviewing the mind/brain : Response latency and neuroimaging -- Come to think of it -- Reading the mind of the market : using consensus maps -- Memory's fragile power -- Memory, metaphor, and stories -- Stories and brands -- Part III : Thinking differently and deeply -- Crowbars for creative thinking -- Quality questions beget quality answers -- Launching a new mind-set.
650 0. ‡aConsumer behavior ‡xPsychological aspects. ‡0(berklee)303576
650 0. ‡aConsumers ‡xPsychology ‡0(berklee)303577
650 0. ‡aMarketing ‡xPsychological aspects. ‡0(berklee)194208
650 0. ‡0(berklee)15008 ‡aCreative thinking
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